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| Dear Rackwire and Directuplink Customers,
On August 15th, 2005, Flare Technologies, Inc. has completed it's acquisition of Global Uplink Solutions' web hosting division, Rackwire.com and Directuplink.com. We have completed the seamless migration of all rackwire.com and directuplink accounts to our state of the art data center located in central New Jersey with zero downtime. We would like to take this opportunity to welcome you to FlareHosting. Our goal is to improve your service, while providing more value for your web site. Effective immediately, all accounts will be upgraded with up to 100% increase in disk space and bandwidth. You will also enjoy faster ticket responds time and longer toll free telephone support hours. You will recieve one more bill from Global Uplink Solutions on September 1st, 2005. Starting Oct 1st, 2005 You will be billed by Flare Technologies, Inc. In most cases, your monthly charge will stay the same. Some customers will see a decrease in monthly fees. If you have any questions regarding this transition, please feel free to call or email us. |
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| General Contact Information | Mail Payments: Flare Hosting Attn: Billing Department 3490 Winton Place Rochester, NY 14623 Operations HQ: Flare Hosting 3490 Winton Place Rochester, NY 14623 Toll Free: 1-877-973-5273 Local : 1-585-340-5995 Fax: 1-585-244-8240 |
| Sales Department | Toll Free: 1-877-973-5273 Mon-Fri: 9am-5pm EST Sat-Sun: 10am-4pm EST Sales Department Email: sales@flarehosting.com Sales FAQ |
| Billing Department | Toll Free: 1-877-973-5273 Mon-Fri: 9am-5pm EST Billing Department Email: billing@flarehosting.com Billing FAQ |
| Technical Support | Please take a look at our Support page to find answers to many clients' common questions, including:
Use our Ticket Manager to submit technical support requests. Telephone: Mon-Fri 9am-9pm EST Sat-Sun 10am-4pm EST Toll Free: 1-877-973-5273 |
| Other Contacts | Report Abuse: abuse@flarehosting.com Webmaster: webmaster@flarehosting.com |